The carrier-grade clock keeps ticking. Whether or not anyone is on call.
Streamwake is the reliability agent on top of telco, IPTV, and managed video backbones — subscriber QoE at scale, multi-region delivery, and the regulatory and uptime pressure a per-subscriber SLA brings. The agent detects, classifies, and applies the smallest safe remediation before the carrier-pinned cohort notices.
A per-subscriber QoE budget that a regional egress brownout scoops out in minutes. A multi-region IPTV/OTT backbone where every lane carries its own must-carry window. A must-carry / regulatory envelope the IPTV lane cannot coast through. A DRM key delivery path that has to hold through primetime on a closed-network cohort.
Four failure modes a carrier-grade cohort inherits.
Where the chart goes green and the carrier-pinned cohort still rebuffers. Four short bullets, one fix branch each.
Subscriber QoE at scale
A per-subscriber SLA budget means a five-minute brownout on one regional egress cluster costs more than an hour at the chart. Streamwake scopes to the carrier-boundary edge, not the cohort median.
Multi-region IPTV/OTT backbones
Carrier-clustered regional backbones, IPTV headends, and a fixed-to-mobile OTT lane — each with its own ingest profile, egress budget, and must-carry window.
Must-carry & uptime pressure
Must-carry minutes, regulatory caps, and a per-incident SLA-penalty envelope — the IPTV lane cannot coast through a regional brownout the way an open-CDN cohort can.
DRM key delivery on closed networks
License-server cold-start, multi-DRM (Widevine / FairPlay / PlayReady) handovers, and key rotations that land during primetime on a carrier-pinned subscriber cohort.
Ingest. Package. Deliver. Play.
Four stages, one loop. The Streamwake agent holds the same Observe → Diagnose → Act → Verify cadence across the carrier-grade IPTV / OTT surface your backbone already runs on.
Ingest
RTMP, SRT, HLS, and DASH sources into the IPTV headend and the carrier-boundary encode cluster — ingest probes on the same signal bus as the open CDN cohort.
Package
CMAF, DASH, and HLS profile assembly, captions, SCTE-35 ad-marker stitching, and the multicast-to-unicast handoff seam, per channel under version control.
Deliver
Multi-region IPTV/OTT backbones, manifest freshness inside the carrier envelope, and per-region egress budgeting — health-weighted reroutes when a regional cluster degrades.
Play
License acquisition, multi-DRM handover, and player startup — verified at the closed-network cohort, not at the open CDN chart.
Bring us your last telco incident. A walkthrough, on us.
You bring the timeline — the affected carrier region, the IPTV lane it broke on, the must-carry window it landed in. We come back with an incident replay across the four failure modes above, ranked root causes across ingest / package / deliver / play, and the typed remediation the Streamwake agent would have run on the same carrier-pinned cohort.