The catalog keeps moving. Whether or not anyone is on call.
Streamwake is the operator on top of your streaming-platform edge — the agent that detects the four failure modes a multi-tenant catalog inherits, classifies the cause, and applies the smallest safe remediation. The postmortem lands before the cohort notices.
CDN rebalancing that needs a health-weighted reroute, not a guess. Manifest drift that surfaces as a per-title parse-stall. Packaging regressions that slip through on republish. DRM key delivery cold-starting at the worst possible minute.
Four failure modes a streaming-platform cohort inherits.
Where the chart goes green and the cohort still rebuffers. Four short bullets, one fix branch each.
CDN rebalancing
A multi-CDN edge route still running on yesterday's weights. Streamwake rebalances on health, not on calendar.
Manifest drift
HLS / DASH manifest freshness that surfaces as a per-title parse-stall the moment a publish lands.
Per-title packaging regressions
A CMAF / DASH / HLS profile, caption track, or SCTE-35 ad-marker slips on republish — the cohort rebuffers before the chart notices.
DRM key delivery
License-server cold-start, a multi-DRM handover, or a key rotation that lands during primetime.
Ingest. Package. Deliver. Play.
Four stages, one loop. The Streamwake agent holds the same Observe → Diagnose → Act → Verify cadence across the surface your streaming-platform catalog already runs on.
Ingest
RTMP, SRT, HLS, and DASH sources into the encode cluster — ingest probe patterns on the same signal bus.
Package
CMAF, DASH, and HLS profile assembly, captions, and SCTE-35 ad-marker stitching, per title under version control.
Deliver
Multi-CDN edge routing, manifest freshness, and per-tenant egress — health-weighted reroutes when an edge degrades.
Play
License acquisition, multi-DRM handover, and player startup time — verified at the cohort, not at the chart.
Bring us your last streaming incident. A walkthrough, on us.
You bring the timeline — the affected geography, the surface it broke on, the moment it cleared. We come back with an incident replay across the four failure modes above, ranked root causes across ingest / package / deliver / play, and the typed remediation the Streamwake agent would have run on the same cohort.